Cynthia Viola Photography | Raleigh & NC High Country Wedding Photographer

 Photography Policies & Client Information

I believe that booking your photographer should feel simple, stress-free, and transparent. This page outlines my travel policies, payment terms, permit guidance, and delivery timelines so you’ll always know exactly what to expect.

Travel Fees

Travel is one of my favorite parts of photography — I’ve been lucky enough to capture weddings all across the Carolinas, the U.S., and internationally.

• Sessions and weddings in Raleigh and the Boone area include travel at no additional charge.

• For locations outside of Raleigh, I charge $25 per hour of driving time.

• If flights or overnight stays are required, the cost of accommodations or airfare will be added.

Retainers & Payments

To make the booking process smooth and secure:

• A 35% retainer is required to reserve your date.

• The remaining balance is due one week before the event.

• Retainers are non-refundable. However, if you need to reschedule, your retainer can be applied to a new date or to another type of session.

Permits & Licensing

Some locations, such as public parks or national forests, require permits for photography.

• If the venue allows clients to obtain the permit, you’ll handle it.

• If the photographer must obtain it, I’ll take care of the paperwork and add the cost to your contract.

• I’m always happy to guide you through the process if you’re unsure.

Weekday & Off-Season Weddings

While I don’t offer official discounts, weekday weddings and off-season events may qualify for case-by-case adjustments. Feel free to ask during your consultation.

Turnaround & Delivery

One of the things couples love most about working with me is how quickly they get to relive their day.

• Portrait sessions are delivered within 1 week.

• Wedding galleries are delivered within 2 weeks.

• Every session includes same-day teasers.

• For weddings, you’ll also receive 100+ favorites within 2–3 days.

I’m genuinely just as excited as you are to see the final images, which is why I love surprising you with fast delivery.

Final Note

If you have questions about these policies or unique circumstances to discuss, please reach out anytime. My goal is always to make this process smooth, transparent, and client-focused so you can relax, stay present, and fully celebrate your day.